Complaints & Appeals

Complaints

The BEF engages in a wide range of activities. Your first point of call if you have a complaint is to use the specific complaints procedure provided to cover that particular activity. This will be set out either in the formal agreement which you have signed or in the terms and conditions which govern your relationship with us.

If you are having difficulty in finding the relevant procedure, please contact us directly at info@bef.co.uk and we will point you in the right direction.

Any complaints of a generic nature not covered by a specific procedure should be sent either to the email address info@bef.co.uk or to our postal address and the generic complaints procedure set out below will then apply.

Appeals

A person who is a member of one of the BEF Member Bodies which has incorporated the Appeal Rules into its rules may invoke the BEF Appeals procedure.

Click on one of the below links to view the relevant documentation:

View the BEF Appeal Rules (which can be found in Annex G of the BEF Rulebook)

Related News

Please select a link below

BGA Launch Contract Creator with Give your Staff a Contract Week
The British Grooms Association has launched an innovative online Contract Creator, with full support from the equestrian industry
25.05.17
Excel Talent Programme opens its doors for 2017
The British Equestrian Federation England Excel Talent Programme is now seeking applications for the forthcoming Programme cycle for its 2017 squads
24.05.17
Charlotte Dujardin CBE becomes BGA Patron
The British Grooms Association (BGA) is absolutely delighted to announce that Charlotte Dujardin CBE has become the inaugural Patron as the associatio...
15.05.17
BEF recognise UKCC Level Four Coach graduates
Clare Turner and Debbie Melville were recently awarded their UKCC Level 4 coaching qualification at Badminton Horse Trials by the British Equestrian F...
11.05.17
BEF boosts its World Class performance team
The British Equestrian Federation (BEF) is delighted to announce the appointment of two new team members for its UK Sport National Lottery funded Worl...
05.05.17
British Endurance protocol takes shape
Following agreement in February that Endurance GB and the British Equestrian Federation would work together to develop a new British protocol for all ...
13.04.17
Sport England’s Small Grants programme is open
Sport England have launched their annual Small Grants programme which is open to formally constituted not-for-profit organisations and statutory bodie...
13.04.17
BGA Launch National Survey
he BGA is asking all employed grooms to take part in a short survey, which will help with important research into the equestrian industry
11.04.17