Workshops

EVERY CUSTOMER COUNTS UPDATE: 7 June 2017

Unfortunately, for the time being, no Every Customer Counts (ECC) workshops are planned. If you have enquired about attending a workshop, we will be in touch with you as soon as possible. Further details about ECC will be posted in due course.

Every Customer Counts is a business support workshop with the aim of providing essential training to help equestrian organisations retain and grow their customer base by delivering a quality customer service.

It is an interactive and participant lead workshop, where situations unique to the equestrian industry, are explored and discussed. 

Related News

Please select a link below

New association launched for equestrian employers
The Equestrian Employers Association has been launched by the British Grooms Association
14.09.17
BEF invests for the future in a new Youth Pathway Coaching Programme
The British Equestrian Federation (BEF) has today, 6 September 2017, announced the launch of the BEF Youth Pathway Coaching Programme, supported with ...
06.09.17
The BEF invites endurance veterinarians to Newmarket
The British Equestrian Federation (BEF) and the FEI Veterinary Department will be hosting an Advanced Course for Endurance Official Veterinarians (EOV...
06.09.17
Applications closing soon for the Young Professional Programme and BEF England Excel Talent Programme
Applications for the British Equestrian Federation (BEF) Young Professional Programme and England Excel Talent Programme, funded by Sport England, wil...
24.08.17
Statement regarding Don Carissimo
Gareth Hughes has withdrawn from the European Dressage Championships 2017 with Anne and Steve Keen's Don Carissimo.
21.08.17
An announcement from Joanne Shaw, Chair of the British Equestrian Federation
I am pleased to announce that the BEF board is appointing two highly qualified people with complementary skills, Nicki Kavanagh and David Ingle, to wo...
21.08.17
Substitution to European Dressage squad
Weekend Fun, owned by Hof Kasselmann and ridden by Emile Faurie, has unfortunately incurred a slight injury which will prevent him from competing at t...
20.08.17
BEF renews key partnerships to Tokyo 2020
The British Equestrian Federation (BEF) can confirm it has agreed new four-year deals, through to Tokyo 2020, with official equine nutrition supplier ...
16.08.17